Privacy Policy
Last updated: 18 October 2023
1. Introduction
Welcome to MotorCatch ("we", "us", "our"). We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal data you provide to us when you use our website, www.motorcatch.co.uk (the "Site"), and our services.
For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is MotorCatch Ltd, a company registered in the UK.
2. Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, last name, and username.
- Contact Data: includes billing address, email address, and telephone numbers.
- Financial Data: We do not store your full payment card details. This data is collected and processed securely by our payment processor, Stripe. For more information, we encourage you to review Stripe’s Privacy Policy.
- Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
- Usage Data: includes information about how you use our website and services.
- Marketing and Communications Data: includes your preferences in receiving marketing from us.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To perform the contract we are about to enter into or have entered into with you (e.g., to provide you with a subscription).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- Where you have given us your explicit consent to do so (e.g., for marketing newsletters).
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to employees and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
5. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
6. Disclosure of Your Personal Data
We may share your personal data with the parties set out below for the purposes set out in this policy:
- Professional advisers including lawyers, bankers, auditors, and insurers.
- HM Revenue & Customs, regulators, and other authorities based in the United Kingdom.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request the transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
8. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy (you would link to a separate cookie policy page here).
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at: